Over the past 2 years we have been very flexible with refunds and transfers to other events, however given the tenuous state of the event industry we ask you to respect our refund policy. We offer scaled refunds up to 2 weeks out. After that period we do not refund or transfer to other events (which is the same as refunding). All infrastructure have been booked and costs have been expended by this time. If however you wish to transfer your entry to another person please note the following steps to check and or change your entry. All changes done on the system will incur a $10 fee. You cannot cancel your entry in the changes system. Our normal refund policy is now in place regarding cancelations https://hevents.com.au/refund-policy/
 
To check or change/transfer your entry to another person, see below: 
  1. If you wish to check your entry, change to a different distance, transfer your entry to another person or change members of a relay around, the person who made the entry and/or set up the team can log into their account using the email address they used and make the changes by going to the Entry Page https://theautomatedclub.com/HEvents/Enter/newrun2022  and clicking the Changes button down the bottom right hand corner (as in the attached picture). If you have forgotten your password or never set one, just click Forgot Password. You need to use the email address you used to set up the account.
  2. If you have issues, please send an email to paul@hevents.com.au


31 March 2022

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