COVID REFUND GUARANTEE OFFER from 1 AUG 2020 and including existing entries in NEWRUN 2020. Offer to be reviewed on Monday 9 Nov 2020.
If you enter an event to be staged in the period of the COVID 19 crisis where it is impossible to predict if an event can proceed, we will offer you the option of a refund or transfer to the next year’s event, or a credit to another event of same value. We are a small business, but make this offer to give you some certainly that your entry value will be redeemable either at the event, another event or if you wish as a refund to your credit card.
Normal Conditions once the COVID conditions have passed.
As you can imagine offering refunds is difficult when organising sporting events. We start to incur costs from the minute you enter and often book event services and purchase products months before the event. For this reason we do not offer a full refund once you have entered. However
- Up to 6 weeks prior to the event if you must withdraw for any reason we will refund 70% of the entry fee.
- From 6 weeks to 14 days prior to the event if you must withdraw for any reason we will refund 40% of the entry fee.
- Less than 14 days prior to the event we do not refund entries for any reason.